Sales Terms and Conditions

Effective Date: January 15, 2025

Welcome to Eliteshinee! By purchasing from our website, you agree to the following Sales Terms and Conditions, which outline the rules, responsibilities, and policies governing your transaction. Please read these terms carefully to ensure a smooth and transparent shopping experience.

Pricing Policy

  1. Dynamic Pricing: All prices displayed on our website are subject to change without prior notice. Prices may be adjusted due to market conditions, promotions, or inventory updates.
  2. Product Availability: Pricing changes may coincide with product availability or discontinuation. While we strive to ensure accuracy, we are not responsible for typographical errors in pricing or product descriptions.
  3. Taxes and Duties: Prices do not include applicable taxes, duties, or fees. These costs will be calculated at checkout based on your location. Customers are responsible for any customs duties or additional charges for international shipments.

Accepted Payment Methods

  1. Payment Options: We accept major credit cards, debit cards, and PayPal for secure and convenient transactions.
  2. Full Payment Requirement: All orders must be paid in full at the time of purchase. Orders with incomplete payments will not be processed.
  3. Secure Transactions: Payments are processed through encrypted and secure gateways to protect your financial data. We prioritize your privacy and adhere to industry best practices.
  4. Currency: Transactions are processed in USD (United States Dollar). For international orders, currency conversion rates and any associated fees are the responsibility of the customer.

Order Confirmation and Processing

  1. Confirmation Email: After placing an order, you will receive an email confirming your purchase details, including the item(s) ordered, quantities, pricing, and estimated delivery time.
  2. Availability Disclaimer: Receipt of an order confirmation email does not guarantee the availability or shipment of the product(s). In the event an item is unavailable, you will be notified promptly, and we will provide alternative options or issue a refund.
  3. Processing Time: Orders are typically processed within 1-3 business days. Processing times may be longer during peak periods or due to unforeseen circumstances.

Shipping Policy

  1. Global Shipping: We offer worldwide shipping, with delivery options tailored to your location. Shipping fees and estimated delivery times are displayed during checkout.
  2. Processing and Delivery: Shipping times vary depending on your location and the shipping method selected. While we strive to meet delivery estimates, delays caused by carriers, customs, or external factors are beyond our control.
  3. Tracking Information: Once your order ships, you will receive a tracking number to monitor its progress.
  4. Customer Responsibility: Ensure the shipping address provided is accurate. Eliteshinee is not liable for packages lost or delayed due to incorrect or incomplete addresses.

Order Modifications and Cancellations

  1. Cancellation Window: You may cancel your order within 12 hours of placing it, provided the item has not yet been shipped.
  2. Non-Cancellable Orders: Once an order has been shipped, cancellations are not possible. You may refer to our Return and Refund Policy for assistance with returning eligible items.
  3. Refund for Canceled Orders: Approved cancellations will result in a full refund to your original payment method within 5-7 business days.

Limitation of Liability

  1. Force Majeure: Eliteshinee is not responsible for delays or failures caused by events beyond our control, such as natural disasters, strikes, or government actions.
  2. Liability Cap: Our liability for any claim related to your purchase is limited to the total amount of your order.

Amendments to Sales Terms and Conditions

We reserve the right to update or modify these terms at any time without prior notice. Changes will take effect immediately upon being posted on our website. Significant updates will be communicated via email or site announcements.

Contact Us

If you have questions or require assistance regarding these terms, feel free to reach out:

Thank you for choosing Eliteshinee. We are committed to providing a seamless and enjoyable shopping experience for every customer.