Privacy Policy

Effective Date: January 15, 2025

At Eliteshinee, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information, ensuring transparency and adherence to best practices.

Information We Collect

We gather various types of information to provide and improve our services, including:

  • Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details.
  • Usage Data: Information about how you interact with our website, such as pages visited, time spent on the site, and other diagnostic data.
  • Cookies and Tracking Technologies: We use cookies, pixels, and other tracking methods to analyze user behavior and enhance your browsing experience.

Purpose of Data Collection

Your information is collected to:

  1. Process Transactions: Handle orders, payments, and shipping efficiently.
  2. Enhance Your Experience: Provide personalized recommendations, tailored services, and improved website functionality.
  3. Communication: Send updates about your orders, promotional offers, and other relevant information.
  4. Compliance and Security: Ensure transactions are secure and comply with legal requirements.

How We Protect Your Information

  • Advanced Encryption: We use industry-standard encryption protocols to safeguard your personal and payment information.
  • Access Controls: Data is accessible only to authorized personnel who require it for specific purposes.
  • Regular Monitoring: Our systems undergo frequent checks to prevent breaches and ensure robust security.

Data Retention

We retain your information only for as long as it is necessary to:

  • Fulfill the purposes outlined in this policy.
  • Comply with legal obligations.
  • Resolve disputes and enforce agreements.

Once no longer required, your data will be securely deleted or anonymized.

Your Rights

As a valued customer, you have the right to:

  1. Access Your Data: Request details about the personal information we hold about you.
  2. Modify Your Data: Update or correct inaccuracies in your information.
  3. Delete Your Data: Request deletion of your personal information, subject to legal requirements.
  4. Opt-Out of Marketing: Unsubscribe from promotional emails or adjust your communication preferences.

To exercise these rights, contact us at privacy@eliteshinee.com.

Third-Party Sharing

We do not sell your personal information. However, we may share it with trusted third parties for:

  • Order Fulfillment: Payment processing, shipping, and delivery services.
  • Website Analytics: Tools like Google Analytics to understand and improve user interactions.

These partners are bound by confidentiality agreements and comply with privacy regulations.

Children’s Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Updates will be communicated via our website, and the effective date will be revised accordingly.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out:

Thank you for trusting Eliteshinee with your privacy. We are committed to safeguarding your information and ensuring a secure and enjoyable shopping experience.